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About CMI

Agents for Change.

Founded in 2000, Consumer and Market Insights, LLC (CMI) is an award-winning, woman- and minority-owned people and process improvement company.

Our specialties include:

Special Population

Recruitment Process


Studies for

Specialized Research

Using the Data to Tell a Story


Equity & 



Full-Service Concept to Market Approach

We deliver results that remove barriers to our clients’ success by conducting research with an innovative Human Experience Factors approach necessary to understand not just what but why when assessing needs, engaging employees improving effectiveness and efficiency. All while enhancing the customer and employee experience, as well as measuring the outcome of research and change initiatives.


541613 | Marketing Consulting Services

541611 | Administrative Management and General Management Consulting Services

541910 | Marketing Research and Public Opinion Polling

611430 | Professional and Management Development Training

541618 | Other Management Consulting Services

541720 | Research and Development in the Social Sciences and Humanities

541690 | Other Scientific and Technical Consulting Services

541612 | Human Resources Consulting Services

561920 | Convention and Trade Show Organizers

Accomplishments & Awards


  • Enterprising Women of the Year Award, Enterprising Women Magazine, 2016

  • WBEs Who Rock Award, Minority Business Entrepreneur Magazine, 2016

  • Women Business Enterprise Star, Women’s Business Enterprise National Council, 2014

  • US/International Business Executive Award, Minority Enterprise Advocate Magazine, 2013

  • Minority Small Business Champion of the Year, Small Business Administration, 2013


CMI is a woman- and minority-owned market research and process-improvement company with offices in Dallas, TX and Washington, DC

Our Clients Say It Best



“I’ve heard such great things about you from the team... [CMI has] provided such valuable guidance on promoting inclusiveness in our research, which we greatly appreciate. As you know, [we have] decades of collective R&D experience... and yet we know there is so much work to be done...”


– Global Vice President of R&D, Multinational Consumer Goods Company

How can CMI help you find & execute a solution?


Connect with us for an immediate consultation



We look forward to connecting with you!

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