Agents of change.

Expertise backed by experience. 

For decades, CMI has been putting our marketing research and marketing analysis methodologies to work for a wide range of clients. Our services fall into three categories:

01 Development

02 Performance

03 Outreach

Needs Assessment & Gap Analysis

Process Improvement

Customer Experience

Focus Groups

Training & Coaching

Employee Performance

Mystery Shops

Employee Development

Diversity & Inclusion

Survey Design

Change Management

Community Engagement

Services from this entire spectrum of capabilities can be selected and combined to address the needs of corporations, non-profits or public entities. Our precise post-evaluation measures progress and provides a roadmap for future efforts.